Unified Communication

Unified Communications offers a new way to communicate. This comprehensive, integrated IP communications system of voice, video, data, mobility products and applications lets you use your network as an intelligent platform for effective, collaborative, scalable, and secure communications to better run your business.

InfoServe’s Unified Communication system will help you to effectively excel in today’s fast-paced world. Integrating collaboration, customer service, workflows and other business applications is a primary focus of digital transformation efforts that seek to use emerging technology to deliver new capabilities, both internally and externally

Employees must communicate and col¬laborate in every imaginable way, including mobile phones, PCs, pagers, personal digital assistants (PDAs), video conferencing, voicemail, instant messaging, and e-mail. Although these communications methods are all intended to make businesses faster, more efficient, and more responsive, their lack of integration can actually hinder rather than help business operations.

Our Unified Communication system closely integrate with an intelligent IT infra¬structure, the network is transformed in such a way that your business moves with you, security is everywhere, and your information is always available—whenever and wherever it’s needed. It gives your company the ability to access information on demand, to interact with virtual teams all over the world, and to manage these interactions on the go, in real time—as if you were everywhere at once.

Solution Offerings

• VoIP Solution: An overall IP based communication system.


• Hybrid Telephony Solution: IP & Analog- Digital voice in single EPBX system. InfoServe has the ability to offer you a comprehensive integrated IP communications system of voice, video, data, and mobility products and applications that lets you use your network as an intelligent platform for effective, collabora¬tive, scalable, and secure communications to better run your business.


• InfoServe’s Unified communication System can help you:
  Improve customer service with interactive Contact Centre solutions that help you manage Customer interactions more efficiently and quickly through intelligent routing, self-service, and interactive capabilities.
  Increase collaboration through audio and web conferencing solutions that help you communicate more cost-effectively across your enterprise.
  Reduce costs with a one-stop local and long distance solutions provider with the features your business needs, all from one nationwide provider.
  Improve productivity with business-class VoIP and SIP Trunking solutions designed to complement your existing telephony systems or help you migrate to VoIP.
  Improve customer service with interactive Contact Centre solutions that help you manage customer interactions more efficiently and quickly through intelligent routing, self-service, and interactive capabilities. Increase collaboration through audio and web conferencing solutions that help you communicate more cost-effectively across your enterprise.
  Reduce costs with a one-stop local and long distance solutions provider with the features your business needs, all from one nationwide provider.

For more information please contact: info.infoserve@gmail.com